How to use customer focus, data and capital to reinvent your business Executives in 2018 are not grasping the basics of modern innovation. Having led major innovation programs at Amazon, Target, PayPal, Visa and Rosetta Stone — this summer I was asked to speak at an executive leadership conference, where I was surprised to learn that the majority of participants lacked a…

Innovation. A word so overused and abused by charlatans that it has lost its cache — and its power. Everyone has to been seen as “innovating.” Boards press for it. Investors demand it. Employees crave it to stay current with what “cool” companies do. And therefore, everything is “innovation.” The problem is most organizations don’t really innovate. Too many top decision-makers don’t have the stomach or permission to make…

China’s Surveillance State vs US’s State of Chaos — “The Skynet Funding Bill is passed. The system goes on-line August 4th, 1997. Human decisions are removed from strategic defense. Skynet begins to learn at a geometric rate. It becomes self-aware at 2:14 a.m. Eastern time, August 29th. In a panic, they try to pull the plug.” …

“Even when they don’t yet know it, customers want something better, and your desire to delight customers will drive you to invent on their behalf. No customer ever asked Amazon to create the Prime membership program, but it sure turns out they wanted it.” Jeff Bezos, Founder and CEO, Amazon …

How to Secure Your Corporation — Note: This is one of many primers on crucial technology issues built for we.st alongside hundreds of resources to help you grow your career and company. More than three billion people use the internet. Some are connecting with their smartphone and others on laptops. Regardless of the device, we are…

Disclosure: The we.st team and I do not own stocks in any of the companies mentioned in this article. Don’t Bust Up Big Tech: Scott Galloway is Wrong Scott Galloway’s article “Silicon Valley’s Tax-Avoiding, Job-Killing, Soul-Sucking Machine” in Esquire magazine is an anti-capitalist, logic-defying, self-interested tirade against the most successful U.S. businesses in recent history. …

Amazon launched its first Amazon Go store last week, and it’s everything you’d imagine it to be — flashy, futuristic, cashier-free and painless. Painless? Indeed. The Go store’s slick payment method is the latest installment in a long list of product features that purports to alleviate the “pain of paying”. …

About us: HowDo ( www.howdo.com ) intends to empower professionals with the information they need. We collect the best coverage of what happened last week to keep you up-to-date on what’s happening in your job-function, industry and beyond Highlights from Last Week: Amazon, Berkshire Hathaway and JPMorgan Team Up to Try to Disrupt Health…

Among the many horrors we face daily, included but not limited to: nuclear annihilation, environmental collapse, an increasingly economically divided society paired with an increasingly polarized and paranoid political rhetoric; please add to your list the inevitable replacement of your job with software or robots. …